How can I get my mobile phone to join to Wi-Fi at accommodations?

Q: I am owning a dilemma connecting to Wi-Fi at some lodges. This started off about two yrs ago. I have a Samsung Galaxy S5. Some accommodations have a cell phone amount to simply call and the particular person at that variety can join me. Having said that, most accommodations are not able to help if I just cannot hook up. The people connecting me say it is a location on my mobile phone. I have gone to AT&T but they just can’t support me discover the placing. My son who is excellent with technological innovation and has Samsung telephones cannot come across any setting that seems to be triggering a issue.

When the phone doesn’t connect, I commonly get a Google error that it timed out. The web site with the place to enter the lodge password does not appear. I am hoping you can enable me determine out what I have to have to do to connect. It is so irritating.

— Linda Spaulding

A: My very best guess? It is a somewhat more mature mobile phone, acquiring been introduced in 2014, and does not assistance the most up-to-date Wi-Fi 6 conventional. So it’s probable that at the lodges where by you’re in a position to join you may well be nearer to the router or they have a Wi-Fi 6 router, which provides larger range than previously expectations. Or your cellular phone might have a Wi-Fi components problem. Either way, you may well have much better luck with a newer cellular phone. The Samsung Galaxy S10 and S20 each guidance Wi-Fi 6 connections.

Q: I’m on the lookout for a replacement for Microsoft Outlook on my Home windows 10 machine.

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I made use of Outlook for yrs. But since Google “improved” its electronic mail server stability, I have been not able to use Outlook. (Nicely, I managed to get it to get the job done for a while, but then … no.)

Gmail’s client is a very poor substitute its editor is a clunky element desert. So, is there either a way to make Outlook work with Gmail or is there a substitute product or service?

— Herb Munson, Ballard

A: Basically, I haven’t run into any problems accessing a Gmail account via Outlook. You may perhaps, nonetheless, have to alter options in Gmail to permit IMAP and to set which ports to use. You will obtain facts right here: https://support.microsoft.com/en-us/office environment/deal with-problems-connecting-your-google-account-to-the-microsoft-cloud-6b54d709-f8e9-4f61-8e4d-245d0a52bdd6

Q: I have a Dell Inspiron Notebook that is about 5 or 6 years aged with Home windows 7. I need to have to have Windows 10 mounted. I went to Workplace Depot a whilst ago and an individual there reported they could do it for about $100. I also satisfied an IT person who stated you just have to go to Microsoft.com and search “Windows 10 Migration” and there ought to be a cost-free popup. Both equally people today made it seem effortless, even though the Workplace Depot man did say a little something about backing up information and acquiring a license for MS Term to set up, which I do have someplace.

— Colleen Roach, Mountlake Terrace

A: Yes, in most cases upgrading to Windows 10 is quite straightforward. And at the very least as of Friday, the backlink for a free update is however functioning. You’ll come across uncomplicated-to-abide by guidance in this article: https://www.cnet.com/how-to/how-to-down load-home windows-10-for-no cost-now-that-home windows-7-is-dead/.

First, however, you are going to want to verify to make confident your laptop or computer meets the program prerequisite for Home windows 10. You’ll discover individuals below: https://support.microsoft.com/en-us/windows/home windows-10-process-demands-6d4e9a79-66bf-7950-467c-795cf0386715.

So why do I say “in most cases” the update is effortless? Many matters can get in the way of a effective update. At the top rated of the record are:

  • Out-of-date or incompatible unit motorists
  • Incompatible external components
  • Anti-virus software package
  • Insufficient free of charge disk house